Griffin Mechanical Earns 2015 TNCPE Achievement Award

NASHVILLE, Tenn. – Griffin Mechanical, LLC, located at 307 Lewis Hollow Road in Dickson has earned the Achievement Award in the annual Excellence in Tennessee recognition program administered by the Tennessee Center for Performance Excellence (TNCPE). TNCPE is Tennessee’s only statewide quality program and is patterned on the Baldrige Performance Excellence Program, the national standard for recognizing role model performance through innovation, improvement, and visionary leadership. Griffin Mechanical, LLC will accept the award at the 23rdAnnual Excellence in Tennessee Awards Banquet on February 24, 2016 at the Franklin Marriott Cool Springs.

“This is our third year participating in the state’s quality award program, and it has been tremendously beneficial to our company, our customers, and our employees,” Chris Gray, Owner of Griffin Mechanical, LLC said. “It is an honor to receive the Achievement Award, and we look forward to serving our customers to the highest quality standards.”

Griffin Mechanical, LLC provides commercial and residential heating and cooling, plumbing, and mechanical construction and services throughout middle Tennessee.

Through an annual evaluation and assessment process, TNCPE recognizes high-performing organizations that demonstrate continuous improvement and role model processes. This year, TNCPE has named 18 organizations as 2015 Award winners that represent outstanding achievement in the following industry sectors: health care, manufacturing, service, education, government, and nonprofit.

“My congratulations to Griffin Mechanical, LLC for earning the TNCPE Achievement Award and for all the hard work that helped them achieve this honor,” Governor Bill Haslam said. “Tennessee is a better place to live, work and raise a family when individuals and organizations commit to this level of excellence and continuous improvement.”

Organizations apply to the TNCPE program at one of four levels. As the levels increase, so does the depth and complexity of the application, which is based on the Baldrige Excellence Framework™. Since the program was founded in 1993, only 22 organizations have attained the excellence designation. One will receive the Excellence Award this year; three organizations, including Griffin Mechanical, will be honored with the Achievement Award; and fourteen organizations will receive a Commitment Award.

Achievement Awards are presented to organizations that have demonstrated significant progress in building systematic processes that effectively address the overall requirements of each item in the Baldrige framework. These processes are deployed and aligned throughout the organization appropriately to meet the key business needs of the organization. Results for some key processes show improvement that is directly attributable to a systematic improvement approach, a robust management system, and performance management principles. These organizations have many practices from which other organizations can learn and grow.

“This program helps organizations look at the big picture and continuously strive to implement the best practices in their industry,” said TNCPE President Katie Rawls. “But it’s not easy—organizations like Griffin Mechanical, LLC are truly passionate about performance excellence and have chosen TNCPE and the Baldrige framework to help them become the best they can be.”

A full list of winners can be found on the TNCPE website www.tncpe.org

Established in 1993 as a public-private partnership, the Tennessee Center for Performance Excellence strives to promote economic development and drive organizational excellence by helping companies and organizations grow more competitive in today’s global marketplace through affordable, in-depth assessments. A statewide nonprofit, TNCPE is grounded in the Baldrige Excellence Framework—a holistic framework used by organizations across multiple industries to improve their performance and achieve sustainable results. More than 1,300 organizations have participated in and benefited from the TNCPE program. Four Tennessee businesses—Caterpillar Financial Services Corporation, Pal’s Sudden Service, Eastman Chemical Company, and Federal Express—have been honored with both the prestigious Baldrige National Quality Award and the TNCPE Excellence Award.

For more information about the Tennessee Center for Performance Excellence, contact Katie Rawls, president and CEO, at [email protected].

For more information on the Baldrige Performance Excellence Program, visit www.nist.gov/baldrige/ .


For more information on Griffin Mechanical, LLC, contact Christopher Gray at {F:P:Site:Phone}.

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