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Heat Pump Repair in Middle Tennessee

Fast & Reliable Heat Pump Repair Services You Can Trust

When your heat pump struggles in the Middle Tennessee winter, you need fast, reliable service. Whether it is blowing cold air or frozen, a broken system means high bills and an uncomfortable home.

We are Griffin Mechanical, LLC, a Service Disabled Veteran Owned company serving this region since 2001. We are licensed, bonded, and insured, and we operate on a core value of integrity.

For expert heat pump repair in Middle Tennessee, call our team at (615) 502-3030 or contact us online.

Common Heat Pump Problems

A heat pump works hard all year, providing both heating and cooling for your home. Because of this constant use, issues can arise, especially during the extreme temperatures of summer or winter. Identifying the warning signs early can help prevent a small problem from becoming a major failure.

  • Blowing Cold Air in Heat Mode: This is a common complaint. It can be caused by the unit's defrost cycle, but if it persists, it may signal low refrigerant, a thermostat issue, or a problem with the reversing valve.
  • Unit is Clogged or Frozen: If your outdoor unit is encased in ice, it cannot transfer heat. This is often caused by restricted airflow from dirty filters, or it could be a sign of a refrigerant leak or a faulty defrost control.
  • System Won't Turn On: If the system is unresponsive, the first step is to check your thermostat settings and your home's circuit breaker. If those are fine, the issue could be an electrical connection or a safety switch.
  • High Energy Bills: A sudden spike in your utility costs is a clear sign the system is struggling. It may be running on its less-efficient auxiliary heat (EM heat) constantly, or it could be low on refrigerant.
  • Constant Cycling: If the heat pump turns on and off frequently, it may be a sign of a clogged filter, an incorrect thermostat reading, or an improperly sized unit.

A trained technician can diagnose the true source of the problem. Ignoring these signs often leads to more strain on the system and higher costs, so it is best to get a professional inspection.

Our Heat Pump Repair Process

At Griffin Mechanical, LLC, our mission is to change the perception of the trades through excellence and integrity. We are a Service Disabled Veteran business, and we apply our core values to every service call. Our process is focused on service, not sales.

  • Thorough Diagnosis: We always serve the customer and listen to their needs. Our licensed and insured technicians perform a complete diagnostic, gaining the technical experience needed to find the root cause of the problem.
  • Up-Front Pricing: We operate with integrity. Once we identify the issue, we will explain the necessary repair and provide you with a clear, up-front price. You approve the work before we start, so there are no surprises.
  • Tailored Repair: We offer the most cost-effective solutions. Our technicians use high-quality parts and their extensive field experience to complete the repair, respecting your time and property.
  • System Verification: Our job is not done until we are sure the system is running correctly. We test our repair and check the system's performance to ensure your home comfort is restored.

We are a licensed, bonded, and insured mechanical contractor. We believe in providing value by doing the job right the first time, earning the positive reputation we have held since 2001.

The Importance of Licensed HVAC Repairs

Heat pumps involve high-voltage electricity and refrigerant. A mistake can cause injury or damage. A trained, licensed technician follows strict procedures to handle these components correctly, protecting your home and family.

Guesswork leads to more problems. A professional uses diagnostic tools to find the real issue. This prevents you from replacing parts you do not need and ensures the repair is effective for the long term.

Most manufacturer warranties require service by a licensed HVAC contractor. Using a qualified professional ensures your warranty remains valid, protecting your investment in case of a future component failure.

Why Choose Griffin Mechanical, LLC for Heat Pump Repair

We are Griffin Mechanical, LLC, and we are committed to changing the perception of the trades by providing unparalleled customer service. We were founded in 2001 on the values of integrity, excellence, and servant leadership, and those values guide every repair we make.

  • Up-Front Pricing: We focus on service, not sales. We provide clear, no-hassle pricing before any work begins, so you can make an informed decision.
  • Licensed, Bonded, and Insured: We are a fully licensed, bonded, and insured mechanical contractor. This protects you and guarantees a professional, high-quality job.
  • Award-Winning Ethics: We are a Service Disabled Veteran Owned business and a recipient of the BBB Torch Award for Ethical Commerce. We maintain the highest ethical standards.
  • Proven Experience: Our technicians have the technical field experience to find and fix the problem correctly. We offer the most cost-effective, lasting solutions, not temporary fixes.
  • Local and Respected: We are proud of the positive reputation we have earned in Middle Tennessee. We treat every customer with the respect we expect to be given.

When you call us, you are choosing a team that values its reputation and is dedicated to serving the customer.

FAQs About Heat Pump Repair in Middle Tennessee

Why is my heat pump blowing cold air?

This is common during the "defrost cycle." However, if it continues, it means the system is struggling. This can be caused by low refrigerant or a problem with the reversing valve. A technician can find the cause.

Why is my outdoor unit frozen?

A light layer of frost is normal, but a block of ice means there is a problem. This is usually caused by a dirty air filter restricting airflow or a low refrigerant charge. Do not run the unit if it is frozen.

What is the "EM Heat" setting?

"EM Heat" stands for Emergency Heat. This activates your system's auxiliary heat strips, which are much less efficient than the heat pump. This setting should only be used if the heat pump itself has failed.

Is it better to repair or replace my heat pump?

We will always provide the most cost-effective, honest solution. If a repair is simple and the unit is still in good shape, we will recommend that. If the unit is old and the repair is costly, a replacement may offer more value.

Have more questions about heat pump repair in Middle Tennessee? Call our expert team at (615) 502-3030 or contact us online today!

The Top Choice for Your Home Comfort Needs

What We Mean by Geared for Quality
  • Awarded for Quality
    Tennessee Center for Performance Excellence 2018 Excellence Award Recipient.
  • A+ Rated
    A+ and 2016 BBB Torch Award Recipient for Ethical Commerce.
  • Veteran-Owned
    Service Disabled Veteran Owned and Operated Company.
  • Experience That Counts
    Nearly 20 years in business in Middle Tennessee.
  • Free Estimates
    Offering free estimates on installations.
  • Licensed, Insured, & Bonded
    Fully licensed, bonded, and insured mechanical contractor.
  • Up-Front Pricing
    No-hassle, competitive pricing focused on service - not sales.
  • Tailored Solutions
    Committed to honest customer service unique to each customer.